Being demanding towards yourself and peers around is a well known success criteria.
A demand brings a quality through a competition. And that competition is hardly possible in corporate IT due to absence of powerful consumer.
Consumer needed. Where is a consumer?
Other story is with consumer IT, its low cost to enter the market and millions of users.
As a result, all sorts of organisations are borrowing ideas from consumer technology. Smartphones are leveraged for corporate communications. Advanced user experience approach and an in-depth search capabilities are applied to intranet application.
That all came from outside, from non corporate world, from consumer IT.
... read more in Economist article.
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